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City Hotel West Frankfurt am Main, Frankfurt am Main
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Key details
About the Hotel
Moselstr. 35,
Frankfurt am Main,
Germany,
60329,
Hesse
City Hotel West is a 3-star hotel located in the heart of Bahnhofsviertel, Frankfurt am Main. Its sophisticated design and warm colors create a relaxing atmosphere for guests. The hotel is conveniently situated near Frankfurt's main train station and various cultural attractions. Excellent transport connections further enhance its appeal to travelers.
Location
Situated in Bahnhofsviertel, City Hotel West provides easy access to Frankfurt's main train station, just a short walk away. The hotel is close to significant landmarks, including the Deutsche Bank Twin Towers and the European Central Bank. Public transport links, shops, and cultural highlights, such as the Frankfurt Opera House and German Film Museum, are all within the vicinity.
Rooms
Guestrooms at City Hotel West are equipped with modern amenities to ensure a comfortable stay. Each room includes a seating area, a flat-screen TV with cable channels, and a private bathroom featuring complimentary toiletries. Soundproofed rooms contribute to a restful night, allowing travelers to unwind after a busy day. The hotel also provides free Wi-Fi throughout its premises.
Eat & Drink
A rich breakfast buffet is available daily from 7:00 to 10:00 a.m., offering a variety of options to start the day. Guests can enjoy their meals in the welcoming breakfast room. The hotel is surrounded by various casual global restaurants, especially around Kaiserstrasse and Münchener Strasse. This proximity to dining establishments provides guests with ample choices for other meals throughout their stay.
Leisure & Business
City Hotel West offers several convenient amenities, including a 24-hour reception desk and tour/ticket assistance. Business travelers can benefit from dry cleaning and laundry services. Additional facilities include newspapers, a lift, and dedicated parking options. The hotel ensures a balance of leisure and productivity for its guests.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Handy Amenities!
“The room had a fridge that came in super handy on a hot day, making it easy to chill drinks and snacks.” view full review
Extra Comfort!
“I was pleasantly surprised when the staff provided us with an extra bed and a fan, ensuring we had a comfortable stay.” view full review
Easy Access!
“Guest parking was very accessible, allowing us to come and go without any hassle.” view full review
Great Nearby Options!
“There were plenty of dining choices just a short walk away, making it easy to find something delicious to eat.” view full review
General
Non-smoking rooms
Wi-Fi
No parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Allergy-free rooms
Elevator
ATM/Cash machine
Coffee shop
Vending machines
Fire extinguishers
Key access
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Dining
In-room breakfast
Bar/ Lounge area
Business
Fax/Photocopying
Children
Cribs
Room features
Heating
Mini-bar
Soundproofed rooms
Sitting area
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Moselstr. 35,
Frankfurt am Main,
Germany,
60329,
Hesse
Map view
street view
Moselstr. 35,
Frankfurt am Main,
Germany,
60329,
Hesse
City landmarks
Neue Mainzer Str. 52 - 58
Main Tower
2600 ft
Square
Romer
4400 ft
Museums
Stadel Museum
2800 ft
Museums
Goethe House
3600 ft
Shopping Area
Zeil
4700 ft
Church
Cathedral of St. Bartholomew
4500 ft
Museums
Museum for Communication Frankfurt
3300 ft
Museums
MMK Museum of Modern Art
5100 ft
Bridges
Iron Bridge
4700 ft
Museums
Schirn Art Hall Kunsthalle
4800 ft
Museums
German Film Museum
4100 ft
Church
Pauls Church
4400 ft
Frankfurt
Fressgass
3900 ft
Market
Kleinmarkthalle
5100 ft
Botanical Garden
Palmengarten
1.1
mi
Opera House
Alte Oper
5300 ft
Rothschildpark
Ring der Statuen
3500 ft
Friedrich-Ebert-Anlage 49
MesseTurm
3600 ft
Museums
Senckenberg Natural History Museum
1.0
mi
Kaiserplatz
Commerzbank Tower
2400 ft
Museums
Historical Museum
4500 ft
Museums
German Architecture Museum
3900 ft
Bockenheimer Landstrasse Bockenheim
Bockenheimer Warte
1.0
mi
Schaumainkai
Museumsufer
4600 ft
Eschenheimer Tor 1
Eschenheimer Tower
5100 ft
Zeil shopping street
1.1
mi
Events
Festhalle Frankfurt
4300 ft
Events
Frankfurt Messe
1.5
mi
Nearby
Train stations
Frankfurt
1200 ft
Museums
Jewish Museum of Frankfurt am Main
1300 ft
Restaurants
Frittenwerk
800 ft
Kaiserstrasse 76
Back-Factory
900 ft
Am Hauptbahnhof
Le CroBag
900 ft
Hauptbahnhof
Heberers Snack'n Coffee
900 ft
am Hauptbahnhof
Curry Wurst
600 ft
Taunusstr. 25
CurrywurstTaunus25
600 ft
Taunusstr. 25
Mian Hausgemachte Nudeln
600 ft
Niddastr. 52
Pizzeria 7 Bello
1600 ft
Niddastr. 82
Falafel 1818
700 ft
Muenchener Str. 38
Toh-Thong Thai Cuisine
1400 ft
Duesseldorfer Str. 22
Reviews and Ratings
Feedback from previous guests about their experience.
56%
liked the hotel and would stay again
Clean
Decent-sized rooms
Strong cigarette smell
Unsafe location
5.6/10
Guest rating
Rooms
6.4
Location
5.0
Service
6.6
Dining
5.0
Guest reviews
5.6/10
based on 5 reviews
2.5/5
based on 86 reviews
3.9
3.9/10based on 158 reviews
#273 of 305 hotels in Frankfurt based on Tripadvisor
Stephen
United States of America,
January
2024
7.0/10
Wow, the room was surprisingly spacious and a step above what we expected for the price. However, it was quite cold throughout the night. The location was convenient, close to the train station, but being in the red light district was a downside.
Rooms
8.0
The room was fairly spacious and of a higher standard than expected for the price.
Service
7.0
The service was friendly and helpful, except for one rude incident when I asked for more food.
Location
7.0
The hotel was clean and very close to the train station.
Dining
6.0
The dining experience was fine, but the lack of variety was noticeable.
Facilities
7.0
The facilities were decent overall.
Jacob
United States of America,
December
2023
6.2/10
The hotel exceeded my expectations, offering spacious rooms of a higher standard than anticipated for the price paid. However, the room smelled of cigarette smoke and dirt, which was a downside.
Rooms
8.0
I was pleasantly surprised by the spacious and well-maintained room, which was of a higher standard than expected, especially given the price.
Service
5.0
The service fell short of expectations, with rude staff and a lack of attentiveness. The attitude towards requests was disappointing.
Location
6.0
The hotel's location right in front of the main train station was convenient for transportation but surrounded by a less desirable area full of inappropriate establishments.
Dining
7.0
The dining experience was mixed; while the breakfast had a good variety, the noise from surrounding entertainment outlets was disruptive. Overall decent, but not exceptional.
Facilities
6.0
The hotel facilities were adequate, but nothing stood out as extraordinary. Basic amenities were provided, but nothing remarkable.
Sam
United States of America,
September
2023
5.0/10
The hotel had both positive and negative aspects. The rooms were clean but had a strong cigarette smell that even airing out couldn't eliminate. The rooms were in a Mediterranean style and decently sized, although housekeeping was lacking. On the downside, the location was in a noisy, red-light district making it feel very unsafe.
Rooms
6.0
The rooms had a strong cigarette smell, but they were clean and bug-free. In a Mediterranean style and decently sized.
Service
7.0
The staff spoke English and was helpful but not consistently welcoming. They redirected us to a sister hotel, which was acceptable.
Location
5.0
The location was in a noisy red-light district, making it feel very unsafe.
Dining
5.0
Breakfast was limited, noisy at night, and pushed guests to leave quickly, which was disappointing.
Facilities
5.0
Facilities were below normal standards, with some amenities missing.
Clean
Strong cigarette smell
George
United States of America,
August
2023
7.0/10
My stay at the hotel was quite convenient as it was very near Frankfurt Hauptbahnhof, making it easy to access everything. The room had 2 large windows providing good natural light, but unfortunately, it had bedbugs. The hallway seemed a bit dark and dingy, contrasting with the well-lit room.
Rooms
7.0
In my experience, the room was acceptable, not dirty, and had a nice TV and a good wardrobe.
Service
9.0
The hotel staff was friendly and amiable by nature, especially Mr Rassoul who was very courteous. They were also polite and helpful during my stay.
Location
8.0
The location is very near Frankfurt Hauptbahnhof, which made it easy to access everything.
Dining
5.0
The dining experience was okay, but there were some issues. A 'waiter' rushed us during breakfast despite the advertised times.
Facilities
6.0
The facilities were limited but functional. However, based on my experience, some improvements could enhance the overall guest satisfaction. The value for money should be reconsidered in relation to the provided services.
Mike
United States of America,
July
2023
5.0/10
The hotel had some significant issues such as unpleasant smells, lack of cleanliness, and presence of bugs, although the staff was friendly and helpful. The location was not ideal due to surrounding hazards, but the price was considered fair. Dining options were limited, and the facilities had some shortcomings.
Rooms
5.0
The rooms stunk of cigarettes, were not clean upon arrival, and had an infestation of bugs.
Service
6.0
The staff seemed surprised and made inappropriate comments, but they were generally friendly and caring.
Location
5.0
The location was in a very bad and unsafe area with undesirable elements around, making it uncomfortable.
Dining
5.0
The dining options were limited and below standard, hence disappointing.
Facilities
5.0
The facilities had some issues, contributing to an overall negative experience.
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